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Strategic-DX

FixedOps™ Automation

Bring protection into the service experience without adding complexity.

Every customer-pay service visit creates another opportunity to deliver value beyond the original vehicle sale. FixedOps Automation connects protection directly to the dealership’s existing service workflow, making it possible to offer and administer eligible parts and labor limited warranties without creating unnecessary work for service teams.

Through Dealer Management System integration and automated processes, dealers and administrators can extend protection through the service drive while creating new opportunities for customer retention and recurring revenue.

Parts & Labor Limited Warranty

Automatically apply a parts and labor limited warranty to eligible customer-pay repair orders as part of the existing service workflow. Built-in eligibility rules exclude routine maintenance and can be configured to omit additional operation codes based on dealer or administrator requirements.

The result is a consistent, automated approach to extending protection through the service drive without adding unnecessary steps for service teams.

Built into the service workflow.

FixedOps™ Automation integrates with the dealership’s DMS to manage the warranty process from the repair order forward. Administrator disclosures are automatically applied to eligible customer-pay repair orders, applicable parts and labor costs can be adjusted, and customers receive digital access to their limited warranty information.

Relevant repair order data is captured and made available for administrator use, creating a connected record of covered transactions. When service is needed, optional claims automation can apply administrator-defined digital rulesets to help streamline the claims process.

The sale starts the relationship. Service keeps it going.

Every return to the service drive is another opportunity to deliver value, reinforce trust, and strengthen the customer relationship. FixedOps Automation makes protection part of that experience through intelligent processes designed to work within the systems and workflows your team already uses.

Integrate today

Turn everyday service interactions into opportunities for greater customer value, retention, and recurring revenue. Speak with our team about integration solutions with your current systems.

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